Link to government services (NIA)

As a mojeID user, you can link your account to the National Point for Identification and Authentication (NIA). Linking enables you to log into various systems of government services with your mojeID account.

Link to the government services is available only to the citizens of the Czech republic (non-entrepreneurs).

Provided services are, e.g. Czech Social Security Administration, Tax Portal, Client portal of the Ministry of Labour and Social Affairs (MoLSA), ePrescription, etc.

List of all provided services can be found here: https://info.eidentita.cz/sep/

  • Your mojeID account.

    • If you do not have an account, you can create it here.

  • To have first name and last name, permanent address, e-mail and phone filled in.

  • Security key.

    • List of certified security keys with the option to sort them by security level can be found here.

    • Certification level of your security keys can be found in Settings Two-factor authentication Security key.

  • Identity verification at the Czech POINT office (in case you do not use eObčanka). Identity verification has to be done even with already validated accounts.

In order to link mojeID to government services (NIA), you need to have your account secured with a security key of level FIDO_CERTIFIED_L1 or higher. We recommend securing your account with multiple security keys. They serve as a backup in case one of them is lost.

 

Security key levels in relation to the security rating of the NIA account:

  • Security keys with NIA level substantial

    • Hardware keys with certification FIDO_CERTIFIED_L1 (Level 1) or higher

      • List of certified security keys with the option to sort them by security level can be found here

    • Mobile device with operating system Android 7.0 or higher (the device must have an active screen lock - PIN, fingerprint, face recognition...). You then use this mobile device to access mojeID.

    • Windows Hello is a way of authenticating a user on devices using operating system Windows 10. For the service to work, the device must have a PIN, fingerprint reader or face recognition protection set up. Windows Hello is available only in latest versions of Windows 10.

It is possible to link more security keys to government services. . All security keys which you want to link to government services must have certification of Level 1 or higher.

For each newly added security key, identity verification of the owner at the Czech POINT office or with eObčanka is required. This will prevent abuse of the mojeID account.

We recommend adding the security keys to mojeID account using Google Chrome. Always make sure you have the latest version.

We cannot guarantee that the security keys will work in other browsers.

The process of linking may vary depending on whether you already have eObčanka (electronic ID card) linked to government services or not. If you do, the process is easier. You do not need to visit the Czech POINT office, because your identity will be verified via the eObčanka.

 

Link to government services must be always confirmed by logging in with a password and security key. In this case, you cannot use a certificate to log in.

 

Process without eObčanka - follow in case you do not own an eObčanka already linked to government services:

  1. Go to Settings.

  2. Secure your mojeID account with a security key in Two-factor authentication Security key.

  3. Go back to Setting. In the Link to government services (NIA) section, click Set.

  4. Click Link with NIA ‒ you will be prompted to log in again.

  5. In the Link to government services (NIA) section, choose Visit Czech POINT office and then click Verify.

  6. Print the displayed document and visit any Czech POINT office. Map of all Czech POINT offices can be found here.

  7. As soon as the request is processed (it may take a few days), you will receive an e-mail.

  8. After receiving the e-mail, log into your account, go to Settings and follow one of these steps:

    1. In the Validation section click Finish validation for NIA and pair your account.

    2. In the Link to government services (NIA) section click Set.

  9. A table with personal information will be shown. If the data provided by the government is different from the data in your account, it will be updated by clicking the Complete connection to NIA.

  10. Wait a moment before the connection is completed.

  11. If everything is OK, you will be redirected to the Settings and see a message Nia pairing complete at the top of the page.

  12. After successful linking to governemnt services, personal data handed over from the Citizen registry will be locked in your profile (first name, last name, birth date, permanent address). The Organization field will also be locked ‒ link to the government services is for natural non-business persons only. Contact information in your account will be now automatically updated from the Citizen registry.

The process of linking may vary depending on whether you already have eObčanka (electronic ID card) linked to government services or not. If you do, the process is easier. You do not need to visit the Czech POINT office, because your identity will be verified via the eObčanka.

 

Link to government services must be always confirmed by logging in with a password and security key. In this case, you cannot use a certificate to log in.

 

Process with eObčanka ‒ follow in case you do own eObčanka already linked to government services:

  1. Go to Settings.

  2. Secure your mojeID account with a security key in Two-factor authentication Security key.

  3. Go back to Setting. In the Link to government services (NIA) section, click Set.

  4. Click Link with NIA ‒ you will be prompted to log in again.

  5. In the Link to government services (NIA) section, choose Use an existing authentication mean (eObčanka) and then click Verify.

  6. You will be redirected to the NIA portal. Choose eObčanka as a login option.

  7. Give consent with the usage of personal data.

  8. A table with personal information will be shown. If the data provided by the government is different from the data in your account, it will be updated by clicking the Complete connection to NIA.

  9. Wait a moment before the connection is completed.

  10. If everything is OK, you will be redirected to the Settings and see a message Nia pairing complete at the top of the page.

  11. After successful linking to the governemnt services, personal data handed over from the Citizen registry will be locked in your profile (first name, last name, birth date, permanent address). The Organization field will also be locked ‒ link to the government services is for natural non-business persons only. Contact information in your account will be now automatically updated from the Citizen registry.

If you have an account connected to government services, certain data in your profile cannot be changed (first and last name, birth date, permanent address). These data (except for the Organization field) are automatically updated from Citizen registry. This measure serves as a protection against loss of validation, which is necessary for the link to government services to be possible.

There are several ways to unlink you account from the government services.

 

If you want to link your account again in the future, you will have to go through the whole process again (including a potential Czech POINT visit).

 

  1. Unlink via mojeID account

    1. Login to your mojeID account.

    2. Go to Settings.

    3. In the Link to government services section click Set.

    4. Click Detach from NIA – a new login will be required as a confirmation.

    5. After logging in, your link to government services will be cancelled, but the account will still be secured with a security key and will remain validated.

  2. Unlink by removing second factor authentication (security key) in your account

    1. Login to your mojeID account.

    2. Go to Settings.

    3. In the Two-factor authentication section click Set.

    4. In the Security key section click Set.

    5. Find the token(s) linked to NIA, click Remove and confirm – new login will be required as a confirmation.

    6. After logging in, your security key will be removed and the link to government services will be cancelled.

  3. Unlink by resetting the two-factor authentication login

    1. While logging into mojeID, click the Is your two factor authentication not working? link.

    2. Enter the control code.

    3. Enter PIN1 (from e-mail), PIN2 (from SMS), password to your mojeID account and press Remove.

    4. This way, all two-factor authentication methods will be removed from your mojeID account and your link to government services will be cancelled.

  4. By calling the helpdesk phone line (operating 24/7) ‒ in case of security keys loss or suscpicion of misuse of the mojeID account

    1. Call the number +420 222 745 111 or +420 731 657 660.

    2. Helpdesk will ask you for several details from your profile (first name, last name, birth date, permanent address, e-mail, telephone) to verify your identity.

    3. If everything checks out, helpdesk will unlink your account from the government services.

    4. This way, your account will no longer be linked to government services. Your account will still be secured with two-factor authentication.

  5. Reset of the login by verified form

    1. Download and fill the formulář Žádost o reset hesla v MojeID (only in Czech language).

    2. Have it verified and send it to our office. What to do it is described here.

    3. After the request is processed, login to your mojeID account is reset. All two-factor authentication methods and link to government services are removed.

If you have any questions or comments concerning mojeID, contact us at podpora@mojeid.cz or call the technical support of the CZ.NIC Association, the administrator of the domain register, at +420 731 657 660 or +420 222 745 111 (24/7).