As soon as you fill in your basic information during registration, the identification process starts.
First, you will receive your PIN1 (by email), then PIN2 (by a text message on your phone). Enter these codes to activate your account and you can start using it straight away.
The PIN3 code which verifies your mailing address will be sent by mail; it should arrive within a few days. Once you enter your PIN3 into your mojeID account, you can start using your account fully.
Another level of verification of your account on mojeID is validation, or verification of your identity using your national ID card. Validation is optional, but may be required by some services.
To validate your mojeID account, you don’t have to wait for the letter with PIN3; you can just enter your date of birth and address of permanent residence, which are required for validation, in your mojeID profile and then generate a validation request. You can do this in your mojeID profile by clicking on “Request validation” on the “Settings” tab.
As part of improving our services, we have replaced the former validation process with a new one — linking the account with the National Point for Identification and Authentication (i.e. getting access to public administration services), which also includes identity verification.
Therefore, in order to get the status of a validated account, please activate access to public administration services. It is easy and you get a lot of benefits (see the instructions).
If you have already prepared a validation form before, it is still possible to send it to the association's data box (ID: h4axdn8) or to come to the mojeID headquarters in person, and your account will be validated (not activated for access to public administration services).
Validation sites have been canceled.
If you have any questions, please contact our support.
You can validate yourself free of charge by visiting the mojeID office or our validation point.
You can also validate free of charge through your data box. If you are a legal entity, send the validation request from your data box to the data box of the CZ.NIC with sender identification. If you’re registering as a person, you can validate through your data box in your account settings.
You can also validate your identity with an authorised signature on your validation request (this must be authorised by a notary or a CzechPOINT office – paid service).
Natural persons can submit a validation request at any Czech POINT office, free of charge.