Other questions

MojeID is free for all end users. Providers who want to implement mojeID on their website pay a symbolic price, you'll find the pricelist here.

Log into your mojeID account using your password. In the Settings tab click Certificate. The certificate you want to log in with, must be added in your browser. After you click the Upload Certificate button, a window appears where you select the appropriate certificate and then it is uploaded to mojeID. If the certificate is not added in your browser, your browser will prouce an error message.

To log into mojeID using a certificate, you can either use a certificate from one of the accredited certification authorities or a certificate issued by the authority from this list.

You can only use one certificate for mojeID login. 

  • Unfortunately the certificate can not be uploaded in the Safari browser.

You can either use a certificate from one of the accredited certification authorities or a certificate issued by an authority from this list as a means of login. The list of CAs that can be used for login is updated once a month. It may therefore happen that some authority is already in the list, but can't yet be used to log in. 

In the "Settings" tab there is an option "Cancel your account".

  • If there is no domain linked to the account, it will be completely deleted, after that nobody can use this account name for 2 months. For more information see here.

  • If there is a domain linked to this account, just the account will be deactivated and you will lose the possibility to login into mojeID services. Your basic contact details (name, date of birth, organization, ID and VAT number, e-mail contacts, phone number and address of permanent residence) will remain in the domain registry where you can continue to use them. Other additional data will be removed from your profile. It is then possible to change the designated registrar in your contact.

Yes, if you don't use your account, it can be spontaneously deleted. 

  • Your account can be deleted after one year of inactivity, but just in case that this account is not used as a domain contact. An active account is every acount, which is used to log in to the provider's website or logged into at least once every six months via www.mojeid.cz.

If you have any questions or comments concerning mojeID, contact us at podpora@mojeid.cz or call the technical support of the CZ.NIC Association, the administrator of the domain register, at +420 222 745 111 (24/7).